Fees and support
Fees
Fees are paid directly to registered student exchange organisations. For further information refer to your selected student exchange organisation.
In NSW, secondary exchange students are entitled to free student travel passes if they meet the requirements applicable to NSW school students. Applications to travel companies for travel concessions should state that the student is on a secondary student exchange program. The AASES form can be used as proof.
Support for overseas students during their stay
Student exchange organisations must provide support to incoming and outgoing exchange students including:
- appropriate reception and orientation
- accommodation
- insurance
- transport arrangements en route between their home and host families
- monthly contact with a local coordinator
- ongoing support and counselling.
Registered student exchange organisations act as the central liaison between schools, host families, students and their families – including general and emergency communication as well as feedback and complaints.
If an issue related to a student exchange cannot be dealt with satisfactorily at the school level, contact should be made with the registered organisation. If a satisfactory resolution cannot be reached with the organisation then contact should then be made with DE International at studentexchange@det.nsw.edu.au